Guide · EcommerceListing

How to fix Flipkart, Amazon and Myntra listing errors

A rejected row is rarely random. Most marketplace upload failures fall into a few groups: the wrong template, a value the category does not accept, a missing mandatory field or an image that does not meet the specification. Here is how to read the error and fix it once.

01

Read the error file before editing anything

Every marketplace returns feedback after an upload. Flipkart lists QC failures in its upload history with a downloadable error file. Amazon produces a processing report with an error code per row. Myntra shows rejection reasons against each style in the Partner Portal. Note the row, field and reason, then correct the source data rather than patching only the exported cell.

02

Wrong template or modified columns

If an entire file fails, the template usually does not match the category, columns were renamed or deleted, or the file was re-saved in another format. Download a fresh template for the exact category and paste the data back in. EcommerceListing writes into the column layout of the template itself, which avoids this whole class of failure.

03

Values the category does not accept

Dropdown columns accept only the category’s own list. A colour, fabric or fit written in free text fails even if it is accurate. On Amazon an invalid dropdown value fails the whole row. On Myntra, GTIN is validated as a number, and a placeholder such as “NA” can fail the entire sheet. Choose values from the template’s list and leave optional identifiers blank when you do not have them.

  • Match the spelling and capitalisation of allowed values exactly.
  • Use the same colour vocabulary across sizes of one style.
  • Leave GTIN blank rather than typing NA or 0.
04

Missing mandatory fields

Common gaps are MRP and selling price on Flipkart, target gender and country of origin on Amazon.in apparel, and manufacturer and packer name and address with pincode, HSN and prominent colour on Myntra. Legal Metrology details are product facts, so keep them in a reusable compliance profile instead of retyping them per row. EcommerceListing flags each missing mandatory field before export.

05

Images that fail the specification

Image rules differ sharply. Myntra apparel images must be JPEG, exactly 3:4, at least 1080×1440, between 500 KB and 1 MB, on a light-grey background — white is not accepted for apparel — and Myntra asks for five shots per style. Flipkart and Amazon take public image URLs, which fail if the link is private, expired or shows a different colour from the row.

06

Copy that breaks a content rule

Amazon may suppress titles that repeat a word more than twice or contain promotional phrases such as “best seller” or “free shipping”, and its backend search terms are capped at 250 bytes. Flipkart search keywords should not contain your brand name. Myntra rejects Vendor Article Numbers that contain *, %, # or &. Fix these in the source listing so the next export is clean.

Worked example · illustrative

Tracing one Myntra rejection to its cause

Illustrative case: a kurta style is rejected with a message about images, and two sizes show a GTIN error.

Image cause
Photos were shot on white and cropped square; Myntra apparel needs 3:4 on light grey.
GTIN cause
The seller typed “NA” for products without a barcode; the column must be numeric or blank.
Fix
Re-crop to 3:4 at 1080×1440 or larger, clear the GTIN placeholders, then upload again.

Illustrative scenario. Rejection wording varies; always read the reason the marketplace reports.

Before you export

Common questions

Can a tool guarantee my upload passes QC?

No. Validation catches known rules before upload, but marketplaces change requirements and run their own checks. Always read the marketplace’s feedback after upload.

Should I fix the error file or my source data?

Fix the source data. Editing only the exported file means the same mistake returns on the next export.

Why are some errors only warnings in EcommerceListing?

Errors block a field the marketplace requires; warnings flag details that are recommended or that may fail depending on category. Review both before downloading the workbook.

Put your product details to work

Create an account to review drafts and prepare marketplace exports.